Testimonials

The Balancing Act

Kathy was the best in our company at what she did.
Kathy was the best in our company at what she did. She was a female leader in a predominantly male operations environment, …

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Unique & Effective

Kathy bring a unique and effective approach to leadership.
Continuous improvement is instinctual for her and it drives everything she does, from the creation of exceptional customer service cultures,…

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Grace & Courage

Kathy challenges team members to face difficult situations with grace and courage.
Environments and people don’t come programed to hold difficult conversations, it takes work,…

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Training with a Purpose

Kathy instantly put each team and person at ease
At my previous employer, we were struggling with internal guest service—how we worked with and treated each other across departments. People were defensive,

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Challenging Ownership

Kathy challenges her team to take ownership.
As an employee or leader, it’s easy to want to be right.  Kathy challenges her team to take ownership. It’s been many years since

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Strengths Finder

Kathy presented Strengths Finder to a group of professionals.
She was able to distill the information into digestible bite and make it understandable and relevant both personally…

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